FAQ

Q: Do you combine shipping?
A: Yes! USPS First Class Mail shipping is free for U.S. buyers, regardless of number of items purchased. Other options include USPS Priority Mail for a flat rate of $5.75, and USPS Priority Mail Express for $20.95.

Q: Do you offer international shipping?
A: Yes, Holben's Fine Watch Bands offers fast USPS First Class International shipping for a flat rate of $8.95, regardless of amount purchased.

"Nice communication with seller, well packaged, arrived to Paris fast. Perfect!"

-- Nathalie L., Paris, France

Q: Can you help me find a strap for my particular watch model?
A: Because the range is so vast, we cannot advise regarding bands for specific models and styles of watches. We suggest that you measure (in millimeters) between the lugs of your watch to ensure a proper fit.

Q: Are spring bars available?
A: Yes, we include one free pair of strong, seamless double-flange stainless steel bars with each strap purchase.

"This will be my third band from you! Pretty sure I'll be back for more, because I'm not done collecting vintage divers' yet."

-- Gaylord M., Bolton, MA

Q: What strap size do I need?
A: To determine your size, measure the distance (in millimeters) between the lugs of your watch.

Q: My Bonetto Cinturini deployment strap is too long. Can you help?
A: Sure! See our Bonetto Cinturini sizing guide for cutting instructions.

Q: May I return my purchase?
A: Holben's Fine Watch Bands accepts returns of unworn, undamaged merchandise for refund or exchange within sixty days of purchase. (To ensure that items remain in original condition, please confirm suitability before fastening to your watch or wrist.)

Ship to the address below with a note stating your name, date of purchase and reason for return. All orders must be returned in a padded envelope or box, with a trackable shipping service. We suggest USPS delivery confirmation service.

Ship to:

HFWB
Returns Department
PO Box 10853
Bainbridge Island, WA 98110

All product packaging (bags, tags, cases, etc.) must be unaltered and returned with each item. Any items returned without original unaltered packaging will be rejected. Items that have been worn, resized, damaged or otherwise altered after delivery will not be accepted for return.

We are happy to help with returns and exchanges. If you have any questions, please contact us.