Customer Service

"I think I might have to order all the different color bands you offer, then I can change them up for different seasons, days of the week, etc. The band looks really good with my Hamilton Khaki watch. Just sharp looking all around! Thanks for having high quality bands. I was looking for the past two months for a good quality replacement band. I'm super happy and look forward to ordering more from you soon."

-- Theodore H., Saint Cloud, MN

Payment

We accept Visa, MasterCard, Discover and American Express. You may also submit payment through PayPal. In accordance with state tax code, Washington State residents will be charged 9% sales tax.

Shipping & Delivery

U.S. buyers: Fast, free delivery-confirmed USPS First Class Mail shipping, regardless of number of items purchased. Other options include USPS Priority Mail shipping for a flat rate of $5.75, and USPS Priority Mail Express shipping for $20.95.

International buyers: Fast $8.95 USPS First Class International shipping, regardless of number of items purchased.

Returns & Exchanges

Holben's Fine Watch Bands accepts returns of unworn, undamaged merchandise for refund or exchange within sixty days of purchase. (To ensure that items remain in original condition, please confirm suitability before fastening to your watch or wrist.)

Ship to the address below with a note stating your name, date of purchase and reason for return. All orders must be returned in a padded envelope or box, with a trackable shipping service. We suggest USPS delivery confirmation service.

Ship to:

HFWB
Returns Department
PO Box 10853
Bainbridge Island, WA 98110

All product packaging (bags, tags, cases, etc.) must be unaltered and returned with each item. Any items returned without original unaltered packaging will be rejected. Items that have been worn, resized, damaged or otherwise altered after delivery will not be accepted for return.

We are happy to help with returns and exchanges. If you have any questions, please contact us.